For complaints about an NAFD member by someone other than the contracted client, the NAFD will assess the information provided to inform our professional standards process and ensure members are aware of and are abiding by the standards in The Funeral Director Code.

Here you will find the decision notices of complaints which have been investigated by the NAFD Disciplinary Committee.

NAFD submits detailed statement to the Fuller Inquiry

Briefings & Responses, Funeral Plan Regulation, Industry news and responses, Latest News, NAFD Standards, inspections and complaints, Running a Funeral BusinessLeave a comment

In September, the NAFD submitted a detailed statement to the Independent Inquiry into the crimes of David Fuller. The thirteen-page statement, written by Director of Policy and Public Affairs Rachel Bradburne, was accompanied by a copy of the NAFD inspectorate team code, a copy of the NAFD’s ‘Picking up the Pieces’ report into systemic delays…

Read more