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One might think that community interest company The Good Funeral Guide – established as a “consumer advocacy organisation for the bereaved” and which prides itself on being “wholly independent of the funeral industry” – would be arguing strongly for the independent statutory regulation of funeral directors.

Furthermore, as an organisation that visits and ‘accredits’ funeral homes against standards set by itself, one would expect that it would desperately want a seat at the table at the stakeholder reference group of the Funeral Service Consumer Standards Review (FSCSR), the cross-industry body established to arrive at a common Code of Practice for funeral directors, a common approach to price transparency and common principles to underpin inspection regimes.
Surprisingly, The Good Funeral Guide is not advocating independent statutory regulation, and has refused to join the stakeholder reference group of FSCSR.

What on earth is going on? What is The Good Funeral Guide’s position on regulation, and why would it not want to fulfil its consumer advocacy role for the bereaved by having a say in the development of standards to apply across the industry?

Read the full article here.