New CMA rules on publishing of funeral pricing information come into force
From today, 16 September 2021, all UK funeral directors are required to make pricing information easily accessible for customers, under new rules by the Competition and Markets Authority.
CMA’s Funerals Market Order published
The NAFD warmly welcomes the publication of the Funerals Market Order today (16 June 2021). Said Chief Executive Jon Levett: “Although many funeral firms do publish pricing information online, some don’t and there is a wide range of formats used which can be confusing for bereaved consumers at a difficult time. The CMA’s requirements, although extremely complex in places for small businesses to navigate, support the delivery of high standards to funeral consumers and bring consistency to the process of choosing a funeral director.
Transition period or non-statutory backstop?
The NAFD warmly welcomes the publication of the Funerals Market Order today (16 June 2021). Said Chief Executive Jon Levett: “Although many funeral firms do publish pricing information online, some don’t and there is a wide range of formats used which can be confusing for bereaved consumers at a difficult time. The CMA’s requirements, although extremely complex in places for small businesses to navigate, support the delivery of high standards to funeral consumers and bring consistency to the process of choosing a funeral director.

