Association also collects second award for DMAG’s commitment to “positive impact and unselfish gain” The National Association of Funeral Directors was awarded UK Association of the Year, at the 2021 Association Excellence Awards, in recognition of the focused and comprehensive support provided to members across the end of 2019 and whole of 2020 by the…
John Withington, a former Senior Ombudsman with experience in leading dispute resolution, engaging with business and representative groups and creating policy around fairness for consumers, has been appointed as the new Director of Regulation for the Independent Funeral Standards Organisation (IFSO). Mr Withington brings substantial experience in senior leadership roles in the legal and financial…
In September, the NAFD responded to a Call for Evidence from the Government in Westminster to inform the development of a new National Resilience Strategy, by understanding current perceptions of risk and resilience, gather evidence on where improvements could be made and gauge the UK’s appetite for change. Also included in the Call for Evidence…
A joyous and long-overdue celebration of the hard work of the NAFD’s diploma students took place at the Birmingham NEC Hilton Metropole in September as the Classes of 2020 and April 2021 were presented with their diplomas. Addressing the students, NAFD President Kate Edwards expressed her pride and pleasure at being able to address the…
