NAFD welcomes CMA Provisional Decision Report
In the summary of its Provisional Decision Report, released this morning (13 August 2020) the NAFD is pleased to see that the Competition and Markets Authority has reflected on the evidence, provided in July by the NAFD, on the profound and enduring impact of the COVID-19 pandemic on the funeral sector and concluded that it…
Chair and lay member sought for NAFD Disciplinary Committee
The vast majority of the funerals undertaken by NAFD member firms every year are completed to the satisfaction of the family concerned. On rare occasions, however, situations can arise where a client may feel unhappy regarding an aspect of the service provided. The NAFD takes any complaint against a member firm seriously and always investigates.…